Urgent recall issued for mug that poses risk of scalding and burns

Our community members are treated to special offers, promotions and adverts from us and our partners. You can check out at any time. More info An urgent recall has been issued for a coffee and tea mug that could cause a risk of scalding for anyone drinking from it. The Competition and Consumer Protection Commission issued the recall for the The White Company Burnham Heart Mug in Pink after it was found the product presenting burns and scalding. A defect in the mugs' glazing can cause it to crack when boiling water is added, which could lead to hot liquid leaking and cause burns or scalding. The brand is The White Company. The type/model number is A09470000AGW. The batch number is 24120. The bar code is 5051811322398. This issue only affects the Pink version of the mug, the White Burnham Heart Mug is not affected. There are approximately 84 affected products in the Republic of Ireland. The retailer of these products is The White Company. Customers who purchased one of these products have been urged to discontinue use immediately and keep it out of the reach of children. Customers can return the product to the place of purchase for a full refund. Anyone who cannot visit a store has been advised they can dispose of the mug safely and contact The White Company, who will process a refund. If this item was received as a gift, you can also return it to the store or contact The White Company for assistance. If you gifted this item, please notify the recipient about this recall and ask them to stop using the product immediately. If you have any further queries in relation to this recall, please email customerservice@thewhitecompany.com or call+ 44 (0) 20 3758 9222. Subscribe to our newsletter for the latest news from the Irish Mirror direct to your inbox: Sign up here.