Martin Lewis' MSE shares 3 digits you must dial when facing a scam

Martin Lewis' MSE shares 3 digits you must dial when facing a scam The Money Saving Expert team has explained how your bank can assist you when facing a scam MSE has shared the three digits you need to call when facing a scam (Image: ITV ) Martin Lewis' Money Saving Expert (MSE) team has explained the process you need to make when facing a scam. If you believe you have been contacted by scammers, the 159 scheme was put in place to get you in contact with your bank in order to help you. First established in 2021, the hope was that the three digit number would be easy enough to remember to ensure you are never caught out. Read more: Martin Lewis issues urgent cash ISA warning and says 'I know for a fact' Since its inception, one million calls have been made to the service, according to new data revealed by the MSE team. Explaining the process of what to do when facing a scam, the MSE team wrote: "Call the 159 hotline if you've provided card or bank details. This will connect you directly with your bank. Article continues below "You should then let your bank know about any money you've lost and ask it to cancel any payments that haven't yet been made. "Alternatively, you can call your bank directly. Make sure you find your bank's contact details independently – for example, by calling the phone number on the back of your card or on your bank statement." The next step would be to report the scam via the Action Fraud website or by calling 0300 123 2040, for those in England, Wales or Northern Ireland. For those in Scotland, you can report scams to Police Scotland on 101, or call Comsueradvice on 080 164 6000, or visit their website. MSE added: "Another option (UK-wide), if it's an online scam, is to report it to the Advertising Standards Authority. Do this in addition to reporting it to Action Fraud or Consumeradvice. "Use Section 75 if you've been scammed when paying for something costing more than £100 on a credit card. If you used a debit card or spent exactly £100 or less on a credit card, you could try to claim your money back under the chargeback scheme instead. Article continues below "Unfortunately, if you've transferred the money using sites such as Moneygram, PayPal or Western Union, you generally can't get your money back once you've handed it over. "For more help and support, contact Citizens Advice (England and Wales), Citizens Advice Scotland, or NIdirect (Northern Ireland). Alternatively, call the Financial Conduct Authority's helpline on 0800 111 6768 (UK-wide)."